Delivery

When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time
depends on your location, but can be estimated as follows:
●USA: 3–4 business days
●Europe: 6–8 business days
●Australia: 2–14 business days
●Japan: 4–8 business days
●International: 10–20 business days

My order should be here by now, but I still don’t have it. What should I do?
Before getting in touch with us support@parsiguy.com , please help us out by doing the following:

●Check your shipping confirmation email for any mistakes in the delivery address
●Ask your local post office if they have your package
●Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn’t left at the post office or at your
neighbor’s, get in touch with us at support@parsiguy.com with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but
shipping will be at your own cost.

How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about
your tracking or shipment, drop us a line at support@parsiguy.com

I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you
quickly, please email us at support@parsiguy.com within a weeks’ time with photos of the
damaged product, your order number, and any other details you may have about your order.
We’ll get back to you with a resolution as soon as possible!